Training and Apprenticeships 16-24

Courses

Whatever your starting point, or previous qualifications, we have free courses to support you. With City Gateway, you can gain Level 1 and 2 qualifications as well as employability skills and work experience.

Our training courses are designed as pathways into an apprenticeship or employment.

Training for 16-18 year olds Training for 19-24 year olds
  • Business Administration (Level 1 and 2)
  • Customer Service (Level 1 and 2)
  • Health and Fitness (Levels 1, 2 and 3)
  • IBM Traineeship 
  • Business Administration (Level 2)
  • Customer Service (Level 2)
  • IT (Level 2)
  • IBM Traineeship

We also offer functional skills English and Maths training up to Level 2, embedded into all the above training programmes.

Business Administration (16-24)

Business Administration is the part of business that we as customers rarely see. Whenever we sign up for a contract on a phone or buy a house, that contract has to be processed, checked and filed away for future reference. These aren’t skills to be taken lightly and the function of Business Administration should never be underestimated.

There are different steps and levels to study on the course at Level 1 or 2.

Next Course Start: September 2016
Qualifications: Level 1 Certificate in Business Administration, Level 2 Certificate in Administration (Business Professional) Traineeship

What will I get?

  • Opportunity to gain knowledge of the industry from professionals
  • Employability and personal development sessions as well as regular tutorials
  • Learners who complete the course with have support from the careers and progression team for their next steps.

Apply now

Customer Service (16-24)

Customer Service is all about making customers feel like they’re in safe hands when doing business with your company. Whether it’s a friendly telephone manner or a simple smile and a handshake, a company’s treatment of their clients goes a long way to doing future business. It also helps improve the company’s reputation to attract new customers that previously slipped through the net.


Next Course Start: September 2016
Qualifications: Level 1 Certificate in Retail Knowledge, Level 2 Certificate in Principles of Customer Service Traineeship

What will I get?

  • Opportunity to gain knowledge of the industry from professionals
  • Employability and personal development sessions as well as regular tutorials
  • Learners who complete the course will have support from the careers and progression team for their next steps

Apply now

IT (19-24 only)

This course is ideal for those who enjoy working on computers and solving problems and designed for those who are looking to gain a basic understanding in the use of IT applications. It leads to jobs in Business Administration and IT helpdesk.

Next Course Start: September 2016

Qualifications: BCS Level 2 Certificate in IT User Skills (ECDL Extra) Traineeship

What will I get?

  • Opportunity to gain knowledge of the industry from professionals
  • Employability and personal development sessions as well as regular tutorials
  • Learners who complete the course with have support from the careers and progression team for their next steps

Apply now

Childcare (16-18 only)

Childcare and Early Years covers pre-primary education and care, it will prepare you to work with children between birth and five years. Studying childcare can open many doors; the role can range from child-minding, organising events and parties for younger children, to becoming a nursery nurse and taking care of babies.

Next Course Start: September 2016

Qualifications: CACHE Level 1 Award in Caring for Children, CACHE Level 2 Certificate Introducing Caring for Children and Young People

What will I get?

  • Onsite nursery to gain valuable insight
  • Employability and personal development sessions as well as regular tutorials
  • Learners who complete the course with have support from the careers and progression team for their next steps.

Apply now

Health & Fitness (16-18 only)

The fitness industry isn’t just for athletes and professional footballers, a career in health and fitness can suit anyone who enjoys fitness at any level, participant or spectator. Because the industry is so broad, there is a job to match anyone’s personality and skill-set.

Many health and fitness positions require you to be outside, working with professional sports-people and getting involved with training and organisation. A level of fitness is often expected, though there are plenty of positions that don’t require you to be active as well. Fitness jobs are often located in gyms and spas, though you might find yourself working as a sports therapist at a local club, or as a freelance personal trainer.

There are different steps and levels to study on the course at Level 1, 2 or 3. Please see below for more information on our sports qualifications.

Next Course Start: September 2016

Qualifications: NCFE Level 1 Award in Exercise Studies & Level 1 Sports Leaders Award, NCFE Level 2 Certificate in Fitness Instructing,
NCFE Level 3 Certificate in Personal Training

What will I get?

  • Onsite gym and sports hall
  • Employability and personal development sessions as well as regular tutorials
  • Learners who complete the course up to level 3 are given support to find employment in the sports industry
  • *Please note, at this time we do not currently offer apprenticeships in sports

Apply now

Eligibility Criteria

To be eligible to apply for our courses you must:

  • Be a citizen of the UK / other EU country, or have permanent leave to remain in UK
  • Have no higher than a level 2 qualification* and no more than 7 GCSE A*-C grades
  • Be willing to travel to our training facility in Canary Wharf, Tower Hamlets
  • Be available for training at least 3 days per week (5 days per week during placement)

*We may be able to accept 16-18 year olds with level 3 qualifications in a limited number of subjects. Please contact us for further details.

We will always strive to start your journey at City Gateway with a course that fits your aspirations and current abilities. Please find our entry criteria for each course level below:

  • Level 1 – No entry requirements (subject to initial assessment)
  • Level 2 – minimum grade E in GCSE Maths and English or equivalent
  • Traineeship level – minimum grade D in GCSE Maths and English or equivalent & a clear idea of desired career path

Apprenticeships for 19-24 year olds

We understand what it takes to train you in the skills you will need to succeed in an apprenticeship and secure employment at the end of it.

What is an apprenticeship?

Apprenticeships combine practical training in a job with study.

As an apprentice you will:

  • work alongside experienced staff
  • gain job-specific skills
  • earn a wage and get holiday pay
  • study towards a related qualification
  • have excellent progression opportunities whether looking to study further or climb the ranks within the workplace

What is involved in our apprenticeship?

All our apprentices are enrolled in one of the following programmes:

  • Business Administration (NVQ Level 2/3)
  • Customer Service (NVQ Level 2/3)

We will give you the skills that you need, the guidance to impress at an interview and full support throughout your Apprenticeship.

You will complete a six-week employability course, making sure you have the skills you need to make the most of this life-changing opportunity.

During the first six months of your placement, you will attend City Gateway one day a week and work towards your Technical Certificate and Functional Skills, which includes English and Maths qualifications (if required). After that, your placement can become full-time. Our Apprentices have an ‘on the job’ assessment once a month from an NVQ Assessor, and around an hour a week of coursework to do during working hours.

Where do our apprentices work?

Our Apprentices have been placed with Standard Chartered, Goldman Sachs, RBS, Citi Group, PwC, EY, The House of Commons, British Gas, UK Power Networks, Metro Bank and Tottenham Hotspur Football Club amongst many more. Gateway has worked with over 200 different employers to make this a reality.

What are the entry requirements?

All learners have to complete a pre-employability programme with City Gateway before being eligible for an apprenticeship:

  • Learners MUST NOT have a level 4 qualification or above
  • Learners should have GCSE Maths and English at A-C grade (or equivalent) but if you do not have Maths and English at this level, don't worry. You can take part in Functional Skills training on one of our pre-employment programmes to help you work towards the qualification
  • You must be aged between 16-24 at the start of your apprenticeship placement

Apply now

Work for a company and want to find out more about apprenticeships? Visit our Hire an Apprentice section.


IBM Traineeships

What is a Traineeship?

A traineeship is a short course with work experience to help you unlock your potential and prepare you for your future, whether that is being ready for work, for an Apprenticeship or for further study.

About the programme

IBM exclusively partner with us to deliver the traineeship programme. IBM is a globally integrated enterprise operating in over 170 countries. Today, IBM UK has around 20,000 employees, bringing innovative solutions to a diverse client base to help solve some of their toughest business challenges.

The programme runs for 12 weeks and is comprised of the following:

  • 8 weeks of employability training at City Gateway's Head Office in Canary Wharf (2 days per week)
  • 4 weeks of work experience at IBM's Head Office in Southbank (5 days a week)

The programme includes Functional Skills Maths and English.

Why should I join?

This is a highly supportive work experience placement with a prestigious employer, including a professional mentor assigned to train you in all the skills essential to success in a modern work place as well as specialist one-to-one support to help you progress into work.

Career Progression

After completing the training programme, successful trainees will have the opportunity to work on their next stage of development with a careers and progression consultant. Our Corporate Partnerships team work hard to secure the best apprenticeships and employment opportunities for City Gateway trainees.

Applicant Eligibility

  • Age: 16-23
  • Entry qualifications: English & Maths GCSE grade D or Functional Skills Level 2
  • Criminal convictions: No restrictions, however some restrictions may apply upon securing employment
  • Exclusion criteria: Must NOT have already completed a Level 3 qualification, 2 A Levels (A-E) or 4 AS Levels (A-E)
"I really enjoyed the placement at IBM. They made it easy for us as young adults to fit in."
Tasmina Khan

Apply for our next Traineeship Programme

 

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